YOUR FIRST ORDER
How to order your keycaps.
Follow the pictures, then make it yours. Five steps from your idea to a paid order.
Pictures below are examples. Use Shop or your shopping bag to place an order.
- 01
Choose your quantity
Go to Shop, type how many keycaps you want, then tap Add to Cart.
Artwork and colours come next.
Example: adding one custom keycap. - 02
Open your bag
Tap the shopping bag icon at the top, or Customize keycaps after adding to your cart.
Need more or fewer? Tap the quantity number in your bag and type the total you need.
Choose Continue as guest if prompted. An account is optional.
Choose guest checkout, or use your account. - 03
Make each key yours
Choose your keyboard, tap a small square key, and pick an image from your device.
Choose White or Black. Tap Update copies / colour after changing those settings.
Want duplicates? Increase Copies. Your total copies must match the number in your bag.
Fill the counter. Ordering 3? You need 3 / 3 keycaps designed before continuing. Larger keys can’t be selected.Example: one image assigned to the Q key. - 04
Add your shipping details
Tap Continue to checkout and scroll down. Fill in your name, email and complete address.
Use your device’s saved details to autofill, then tick the confirmation box.
Use your own details and double-check your address. - 05
Pay to finish your order
Tap Continue to secure payment. Stripe opens for you to check the final total and pay.
You’re finished when payment is confirmed. Uploading artwork alone doesn’t place a paid order. Keep your order reference.Illustration only. Review your actual total in Stripe.
Need a hand?
Why can’t I continue to checkout?
Check the “keycaps designed” count. Every keycap in your bag needs artwork, and your total copies must match your quantity. Wait for image uploads to finish. If you changed keyboards, any artwork marked for reassignment needs a new small key.
Can I upload photos from my iPhone?
Yes. Apple HEIC/HEIF photos are supported up to 20 MB. You can also use PNG, JPG or WebP images up to 5 MB. Apple photos may take a moment to prepare.
How much is shipping?
Shipping within Canada is $5 CAD for 1–19 keycaps and free for 20 or more. Packaging is included. Shipping has no tracking.
Does saving a design brief place an order?
No. Save my design brief only downloads your idea as a file. To order keycaps, follow the steps above and complete payment in Stripe.
Do I need an account?
No. Choose Continue as guest. Keep using the same browser to finish your order; guest designs stay in that browser for 30 days.